Today we will learn about ADT Caps customer center and phone number. ADT Caps changed its company name to SK Shielders in October 2021. It is a security company that makes up the Big 3 in Korea’s unmanned security industry along with S-1 and KT Telecop.
ADT Caps provides home security, unmanned security, video security, access security, retail solutions, and security services. If you are in need of a security and security system and have inquiries about signing up, or if you are already using it and have after-sales service inquiries or usage inquiries, please contact the ADT Caps Customer Center.
ADT Caps Customer Center
ADT Caps Customer Center can be reached at 1833-6400 from 9:00 to 18:00 on weekdays.
Customer Center Phone Number: 1833-6400
Customer Center Operating Hours: Weekdays 9:00 – 18:00
If there is a problem with the equipment used in the security system, please contact customer service immediately. Since equipment is made up of sensors and electronics, exposed parts can sometimes break down. Please note that travel expenses are free.
ADT Caps A/S simple application
When making inquiries to the ADT Caps customer center, if you cannot connect by phone, you can proceed through the A/S simple application on the website.
ADT Caps chat consultation hours: 24 hours a day, 365 days a year
Easy application time: Weekdays 9:00 a.m. to 7:00 p.m.
Check ADT Caps quote
You can easily check the quote on the ADT Caps website. All you have to do is fill in a few questions and then search.
Please note that quote confirmation is only available for physical security Caps Unmanned Security, Caps View Guard, and Caps Home Door Guard services. For ADT Caps quote confirmation, you can check the quote by selecting the installation location and selecting the home security service. I hope so.
frequently asked questions
In case of a theft, what is the compensation?
In case of business compensation, compensation will be provided if ADT Caps is at fault. We will pay within the limit of 10 million won for property/10 million won for adult.
In the event of a theft, we will compensate you up to KRW 10 million for theft damage and KRW 5 million for damage according to the Safe Plus service compensation standards. In addition, in the event of damage due to fire, we will compensate you up to 100 million won for door guard products (50 million won for you + 50 million won for your neighbor) and 200 million won for inner guard products (100 million won for you + 100 million won for your neighbor).
When requesting A/S, are travel expenses incurred?
There is no separate travel fee for A/S reception.
I’m curious about the dispatch fee when dispatching a crew.
There is no limit to the number of times dispatched to an intrusion signal that occurs during security hours, and there is no dispatch fee. If dispatch is made at the customer’s request, a dispatch fee of 25,000 won (including VAT) will be charged.
What are the Caps Home App features?
You can check the type of service you signed up for, additional services, billing details, security settings, real-time video, past videos, and front door access details.
How many IDs can I create when using the Caps Home App?
The rule is to use one ID per person, and up to five accounts can be added as needed.
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