In our house, the groom’s salary account is Woori Bank, so we use the Woori Card together.
(You have to make a Woori card to get a preferential loan interest rate… lol~😂)
Anyway, I use my card well, but sometimes I have business, so when I call the customer center, the customer center of the card company is all the same, but because there are so many types of services, I am often confused and frustrated. 우리카드 분실신고
(I prefer to connect with a counselor unconditionally 😅)
Today, for people like me, I will summarize the Woori Card customer center phone number and business hours as the fastest route to connect with a counselor.
In addition, for those who have lost the card, we will also organize a loss report and reissuance method.
Woori Card Customer Center Phone Number
There are representative numbers, financial service exclusive numbers, and other numbers.
Customer Center Representative Number: There are two. 이베이스매뉴얼
This is the customer center representative ARS number.
(both end in 9955)
* When a call is connected, the first ARS type can be selected, and there are three types of ARS.
① Digital ARS
: You can press while looking at the screen, and there is an advantage that you do not need to listen to the instructions until the end.
② Pressing ARS
: Normal button-type customer center
③ Oral ARS
: ARS with AI. These days, mobile carriers and other places are pushing it, but to be honest, I didn’t use it because I thought it would be rather inconvenient.
How to connect directly to Woori Card Counselor
* Next, select the customer type (Individual? Merchant? Corporate?). (Usually, they are all individual customers, right?)
No. 1 is an individual customer, No. 2 is a merchant, No. 3 is a corporate/welfare service, and No. 4 is a simple inquiry non-member service.
How to quickly connect to an agent
No. 1 (individual member) – No. 0 (connection with a counselor)
* The fastest way to connect with a counselor
Individual member (No. 1) – Counselor connection (No. 0), which means that even if you have selected Corporate/Welfare (No. 3) or Non-member (No. 4) above, you can call the counselor immediately by pressing 0 in the same way.
When contacting the credit card company customer center, there are many people who prefer to communicate directly with the employee rather than the voice of the machine and confirm it clearly, right?
(Me too. 🤣)
In addition, financial services and other ARSs are separate, so please refer to them.
* Financial Services ARS
(Only open from 09:00 to 18:00 on weekdays)
For consulting on card loans and cash advances
There are ARSs for different services.
* Other ARS
① Use abroad
② Easy card application
③ Inquiries about card payment and overdue amount
④ Child love and child happiness card consultation
⑤ Car installment consultation
⑥ Report card loss
Woori Card Customer Center Hours of Operation
It is open from 9 am to 6 pm on weekdays.
Woori Card Customer Center Business Hours Information
Woori Card Customer Center Hours of Operation
09:00-18:00 am
(Based on weekdays.)
However, you can contact us 24 hours a day, 365 days a year for inquiries about card loss or approval.
We will explain in detail below how to report loss and how to reissue it.
Report loss of our card
Representative number – No. 1 (individual) – Processed in No. 8
There are various ways to report the loss of our card.
You can report ARS, use the Woori Card website, or use the Woori Card mobile app. In the case of ARS, there is a dedicated phone number for reporting loss.
Report loss of our card
Available 24 hours.
If you have lost your card and need to report the loss, you can call the number below at any time (24 hours consultation available).
(Voice phishing report and overseas transaction suspension service are the same method.)
After connecting to the representative ARS, immediately press 8 – 1.
① Representative ARS phone number
② No. 8 (Card loss/voice phishing report, overseas transaction suspension)
③ No. 1 (report of loss of personal card) is the order.
Voice phishing reports are 4 times and overseas transaction suspension is 6 times. For more details, please refer to the image above.
ARS dedicated to reporting loss of Woori Card
Also, there is a separate ARS dedicated to reporting loss of Woori Card (), so if you are in a hurry, it would be good to use it right away.
Please note that you can report the loss of Woori Card on the Internet or on the mobile website.
How to report loss using the website
① How to use Woori Card website
MY – Manage My Card – Report Loss/Reissuance, and reissuance of Woori Card is also possible here.
You can also report loss through the mobile app.
② How to use Woori Card mobile app
After logging in, enter the three-line icon in the upper right corner and scroll down to see My Card Management – Report Loss/Reissue.
How to apply for reissuance with ARS
* How to apply for reissuance of Woori Card
Do I have to re-issue it after reporting the loss?
To apply for reissuance of Woori Card, enter No. 1 (individual) and then press No. 8 (reissuance of card) again. You can also change your password here.
If you use the website or mobile app to view the reissuance of Woori Card, you can process it together in the report of loss described above.
Up to this point, we have summarized the phone number, business hours, loss report and issuance method of the Woori Card Customer Center, and I hope that today’s information will be helpful to those who need related information~😉