Today we will learn about Woori Bank’s customer center and phone number. If you encounter any inconveniences or inquiries while doing banking business, you may contact the customer service center or visit the branch directly for face-to-face consultation.
Woori Bank has many foreign branches, so many foreign customers living in Korea use it. Therefore, a separate helpline for foreigners has been established, and as many as 11 foreign languages are supported.
Woori Bank Customer Center
Woori Bank’s customer service phone number is 1588-5000. Foreign languages available for consultation are English, Chinese, Japanese, Vietnamese, Mongolian, Russian, Thai, Indonesian, Cambodian, Uzbek, and Filipino.
Main phone number: 1588-5000
Overseas call: 82-2-2006-5000
National Housing Fund: 1599-0800
Foreigners only: 1599-2288
ARS shortcut number
No. 1: Woori Bank transfer
No. 2: Transfer to another bank
No. 3: Balance inquiry
No. 4: Check transaction details
No. 5: Woori Card connection
No. 6: Other services
No. 7: Foreign language (English)
Number 9: Listen again
Number 0: Connect to a counselor
* : Quick speech service
# : Voice phishing and loss report
👇 Go to Woori Bank (Android)
👇Go to Woori Bank (iPhone)
Email consultation
Woori Bank’s email consultation service is provided for those who have difficulty or cannot make a phone call.
How to report loss
Accidents involving Woori Card, Woori BC Card, and check cards must be reported to 1588-9955 (Woori Card Counseling Center). Alternatively, you can report online or by phone to ARS. In the case of check reporting, you must visit the nearest branch on the next business day after submitting the accident report.
Report lost phone
1588-5000>#-1 Report voice phishing
1588-5000>#-2-2 Report loss of cash card
1588-5000>#-2-3 Report loss of bankbook and seal
1588-5000>#-2-4 Cashier’s check report
1588-5000>#-2-5 Report loss of security card/OTP
1588-9955>1-8 Report loss of Woori Check/Credit Card
Report loss of internet
You can report the loss of your bankbook, cash card, security card, and OTP online.
Complaint submission
Woori Bank complaints and complaints can be submitted via phone, fax, or internet.
Telephone reception: 080-365-5000 / 02)2008-5000
Fax reception: (Fax) 0505-002-0632
Frequently Asked Questions
This is a link to the Woori Bank website customer center frequently asked questions. One solution is to search for questions before connecting to a phone consultation.
Good article to read together
Woori Card customer center and phone number
BC Card customer center and phone number
Shinhan Bank customer center and phone number
KB Kookmin Bank customer center and phone number
Daegu Bank customer center and phone number
Kakao Bank customer center and phone number
Toss Bank customer center and phone number