Today we will learn about Shinhan Bank customer center and phone number. If you encounter any inconveniences or inquiries while doing banking business, you may contact the customer service center or visit the branch directly for face-to-face consultation.
You can use internet banking, branch search, simple inquiry, deposit/trust, etc. on the Shinhan Bank website. If the solution is not resolved even if you use the website or app a lot, the most accurate method is to contact customer service.
Shinhan Bank Customer Center
Shinhan Bank Customer Center business hours are from 09:00 to 18:00 on weekdays. Accident reports are available 24 hours a day, 365 days a year. Please note that the consultation service is chargeable.
Individual 1599-8000 / 1577-8000 / 1544-8000 (Overseas: 82-2-3449-8000)
Corporate 1599-8008 / 1577-8008 / 1544-8008 (Overseas: 82-2-3449-8008)
Foreign Language 1577-8380 (Overseas: 82-2-3449-8380)
Sign language consultation (C-Talk): 070-7947-9000 / 070-7947-9001
Consumer Protection Center Inconvenience/Difficulty Reporting Line: 080-023-0182
ARS shortcut number
Number 0: Counselor connection through AI
Number 1: Transfer money to Shinhan Bank
No. 2: Transfer to another bank
No. 3: Check transaction details
No. 4: Balance inquiry
No. 5: Shinhan Card Company connection
No. 6: Connect with a counselor and make various inquiries
*: Voice phishing and accident reporting
# : Quick speech service
👇 Go to Shinhan Bank (Android)
👇Go to Shinhan Bank (iPhone)
Voice phishing and accident reporting (*)
No. 1: Report loss of cash, debit card, bankbook, and seal
No. 2: Cashier’s check report
No. 4: Voice phishing damage consultation
Number 0: Connect to a counselor
Quick speech service (#)
Number 1: Transfer money to Shinhan Bank
No. 2: Transfer to another bank
No. 3: Check transaction details
No. 4: Balance inquiry
Number 0: Connect to a counselor
Call center consultation method
Shinhan Bank consultation methods include email, phone, remote support, mobile remote, and mobile app chat consultation. The remote support consultation service is a customer support service in which a counselor resolves problems by directly looking at the customer’s screen.
Shinhan Bank currency exchange
Shinhan Bank provides an internet currency exchange service. Please note that only internet banking subscribers can use this service.
In order to receive it, you will need your ID and exchange number. When receiving through an ATM, you will need a cash card with deposit and withdrawal functions in the name of the person applying for the exchange.
Shinhan Bank branch search
You can search for Shinhan Bank branches on the website. Please note that you can use name search, address search, PWM Center, and Shinhan FDI Center services.
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