Today we will learn about Kakao Pay customer center and phone numbers. If you lose your card or have another problem, the fastest and most accurate solution is to contact customer service.
Kakao Pay is very convenient because it can be used in conjunction with KakaoTalk, so many people use it. You can use services such as Kakao Pay remittance, finding an affiliated store, and checking payment history.
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Kakao Pay
Kakao Pay is a pay service operated by Kakao. To use the money transfer service to send money to friends on Kakao Talk, you must use Kakao Pay.
Problems may arise while using the service, and in such cases, they must be resolved through customer service. Since Kakao Pay is a service related to money, immediate resolution is required through the customer center.
Kakao Pay Customer Center Phone Number
Customer Center: 1644-7405
Financial Security Center: 1833-7483
For senior citizens only: 070-7888-4310
One thing worth noting is that it is operated on a paid basis. Additionally, Kakao Pay operates separate customer centers and financial security centers. For urgent inquiries such as loss or theft, we recommend contacting the Financial Security Center.
Customer Center ARS Shortcut Number
After connecting to the customer service center, immediately press 1 and a notification message will be sent to KakaoTalk consultation.
Connect to 1644-7405 > Press 2
No. 1: Automatic transfer, open banking SMS inquiry
Number 2: Inquiry about remittance and payment services
No. 3: Inquiry about securities services such as stock funds
Number 4: Registration, login, and identity verification inquiries
No. 5: Inquiry about using Kakao Pay service
No. 6: Inquiry about franchise partnership
No. 7: Inquiry about issuance of certificates such as remittance confirmation, transaction/payment details, etc.
To use the customer center on the mobile app, click Settings > Customer Center/Operating Policy/Contact Us in the upper right corner of Kakao Talk or visit the Counseling Talk link and select Connect to a counselor.
👇 Go to Kakao Pay (Android)
👇Go to Kakao Pay (iPhone)
Contact us 1:1
You can set up a 1:1 inquiry category to inquire in more detail. You can also receive a response by email.
KakaoTalk consultation
Kakao Pay operates a Kakao Talk channel, so you can make inquiries related to Kakao Pay through Kakao Chat. Inquiries can be made in two ways: chat and chatbot.
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This is how I learned about Kakao Pay customer center and phone numbers. If you encounter a problem while using Kakao Pay, we hope that you will be able to resolve it by contacting the customer service center.
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